Below are the answers to Frequently Asked Questions. For urgent assistance or if you cannot find the answer to your question below, please feel free to e-mail us at email@example.com or call toll-free at (866) 727-8376. We will be more than happy to assist you.
There are 3 Ways to Search for products or part numbers:
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Yes! There a multiple ways to order custom cable assemblies. Follow these steps:
From the Home Page select the Cable Assembly Wizard. The Cable Assembly Wizard will present all of the possible cable assembly options based on the parameters you select. Once created, our system will calculate the price and will generate a part number for you. After your order is submitted, you will receive a confirmation from our Customer Service department. If you place your order before 4:00 P.M. Pacific Standard Time (PST), your custom cable assembly will be built and shipped the same-day!
If you have not logged into your Account, you must do so first.
By clicking on the tracking number shown, it will bring you to the shipping carriers tracking site.
If you have already logged into your Account, click on the "My Account" link.
Yes. Our website is a VeriSign Secured Site. Security remains a primary concern of our company. The Pasternack website implements Secure Sockets Layer (SSL) Certificates which enables the encryption of all sensitive information during online transactions. For more information on our SSL Certificates, please click on the VeriSign Icon on our Home Page.
Please contact our Customer Service Department at customerservice@Pasternack.com or call 1-866-727-8376 (866-PASTERNACK). Our offices are open Monday through Friday, 5:00 AM to 5:30 PM (PST). We will be more than happy to assist you.
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Your password will be e-mailed to you.
Click here to update your information.Email: email@example.comPhone: (866) 727-8376Fax: 949-261-7451Mailing Address:Pasternack Enterprises, Inc.Attn: Mail ManagerPO Box 16759Irvine, CA 92623-6759
Click Here to remove your name from our mailing list. Simply fill out the form with all the required information then click Remove Me. An email will be sent to our customer service staff where your request will be fulfilled. Please allow 30 days to take effect.
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Notices: Any notice to Pasternack required or permitted hereunder will be deemed to have been effectively delivered if in writing and served by personal delivery to Pasternack or sent by registered or certified mail with return receipt requested, postage prepaid, to Pasternack at the address specified on this website and on the back cover of our printed catalog.
Trademarks: All trademarks referenced in the Pasternack catalog and on this website are the service mark, trademark, or registered trademark of the respective manufacturer.
Call Monitoring: As a part of a commitment to continuous improvement, Pasternack utilizes systems to monitor incoming and outgoing telephone calls with customers to ensure quality of service.
© Pasternack Enterprises, Inc. All Rights Reserved. Pasternack, PE and the Pasternack logo are registered marks.
Adobe Acrobat Reader All of Pasternack's engineering drawings, datasheets, and catalog pages are available for download in PDF format. PDF (Portable Document Format) files are used by Adobe Acrobat, Adobe's electronic publishing software for Macintosh, Windows, UNIX and DOS computer platforms. You can download a free copy of Adobe Acrobat Reader by clicking here. Doing so will allow you to view, navigate, search and print our files.
If you have searched our Help/FAQ page and still cannot find the answer to your question, please feel free to e-mail us at email@example.com.